Online form goes to an email address that is no longer current; how do I update the email address?
I can see where to change the user email address, and the payment receipt email address, but where can I change the email address that receives the information from an online form. Could you please let me know where I can update the email address? Thanks!
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Support Staff 2 Posted by Brett on 27 Jul, 2010 10:05 PM
The email to which an online form sends can be set in a couple of different places, depending on how the designer or developer who created your site set things up.
It could be set in a hidden variable within the form itself, or it could be set in the server-side script which processes the form.
If you can tell me what page of your site the form is on, I can take a look and let you know where the email address is being set.
3 Posted by kelowna on 27 Jul, 2010 11:31 PM
The online form is the On-Campus and/or Open Learning Application 2010-2011 on the "Join Us" page.
Support Staff 4 Posted by Brett on 27 Jul, 2010 11:40 PM
OK, it looks like the "send to" address is being set in the form itself. It's currently going to: ***@kcopenschool.org.
You can edit that email address if you'd like by clicking the "edit content" button on the application page, then clicking the "html" button on the editor toolbar. In the HTML view you'll see the hidden field which contains the email address.
5 Posted by kelowna on 28 Jul, 2010 12:01 AM
Thank you, Brett! I've made and tested the changes - it works perfectly! Yay! - Michelle
kelowna closed this discussion on 28 Jul, 2010 12:01 AM.