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Email on CMS support

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novs

27 Jul, 2010 09:51 PM via web

So I'm using Tweak for a client and currently my email is the one on the CMS support so if the client asks a question, the response comes to me. I was wondering if I am able to add another (client) email to the support response so the client will also get the CMS support responses. Does that make sense?

  1. Support Staff 2 Posted by Brett on 27 Jul, 2010 09:56 PM

    Brett's Avatar

    We recommend logging into the client's CMS account, clicking on their username in the upper-right part of the screen, and setting the client's information instead of yours. This will ensure that if they request support, the response goes to their email address instead of yours.

  2. Brett resolved this discussion on 27 Jul, 2010 09:56 PM.

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