Error

caltel's Avatar

caltel

09 Apr, 2018 08:14 PM

I removed a document link from a content block, but it is still showing as an error when I try to publish. Thought I'd just delete the document itself, but received an error both times I attempted. The document begins with "D.16". Thanks!

  1. Support Staff 1 Posted by Colleen on 10 Apr, 2018 05:17 PM

    Colleen's Avatar

    It looks like there is a very long document name starting with D16 that is throwing the error. Most likely it is because of the length of the filename. There is also another one starting with D.16 that doesn't seem to be having problems. Can I assume that you meant you want the long one starting with D16 deleted?

    Colleen

  2. Support Staff 2 Posted by Colleen on 10 Apr, 2018 06:39 PM

    Colleen's Avatar

    The longer one is definitely the one causing errors, so I went ahead and deleted it manually and removed it from your publish queue. Let me know if any other documents are troubling you, or if you still can't publish.

  3. Colleen closed this discussion on 10 Apr, 2018 06:39 PM.

  4. caltel re-opened this discussion on 10 Apr, 2018 10:54 PM

  5. 3 Posted by caltel on 10 Apr, 2018 10:54 PM

    caltel's Avatar

    Hi Colleen,

     

    Sorry for the delay in responding. That solved the problem! I just made some more edits, and this time published without getting an error.

     

    Thanks!

     

    Sarah

  6. Colleen closed this discussion on 10 Apr, 2018 11:04 PM.

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