or Create a profile

Home → Report a Problem →

Uploaded Documents Not Working

oshatraining's Avatar

oshatraining

27 Feb, 2018 03:03 PM

I have uploaded a document, but when I link to the document and publish it shows a publishing error and will not open. Tried uploading three times. Also cannot delete the earlier documents that I uploaded. Google Chrome is the browser I use

  1. Support Staff 1 Posted by Colleen on 27 Feb, 2018 05:32 PM

    Colleen's Avatar

    It looks like we had some errors come through about those documents. This happens sometimes when the name of the document is too long and gets cut off. Can you shorten it and try uploading again? I can delete the three that are stuck for you.

    Colleen

  2. Colleen closed this discussion on 27 Feb, 2018 06:24 PM.

Comments are currently closed for this discussion. You can start a new one.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from CMS or the discussion starter are required.

  • Re-open the discussion

Private Permissions

This discussion is private. Only you and CMS support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

04 Oct, 2019 08:59 AM Undo
19 Jul, 2018 10:02 PM Unable to preview changes to CSS and JavaScript theme files without publishing?
07 Jun, 2018 02:36 PM CMS login isn't working
10 Apr, 2018 10:54 PM Error
27 Feb, 2018 05:32 PM Uploaded Documents Not Working

Recent Articles

How do I add a form to my website and have submissions emailed to me?
What is your refund policy?
How do I add analytics code to my site?
Restrict FTP Server Access
I can't publish. I'm getting an error.