Text size and format

Casey Clark's Avatar

Casey Clark

23 Sep, 2010 07:46 PM via web

For some reason I cannot get the text large enough so that it is a readable size. Even when I copy and paste as plain text, suddenly my text is like 6 point font. I've tried changing the format to paragraph and it is not working. I do it the same way every month when I do the newsletter and never have issues. Has something changed? I have to have this newsletter out in the next 30 minutes so please get back to me ASAP!

  1. 2 Posted by Rich on 23 Sep, 2010 08:07 PM

    Rich's Avatar

    Casey,

    Sorry to hear about your problem. I'm not aware of any changes we have made that would affect the size of fonts on your pages.

    Can you tell me the filename or page title of the page you are editing? What browser and version are you using? Which text on the page is a problem? Is the text small in the editor or just in preview mode? Could you possibly send me a screen shot? If you have another browser on your computer, can you use it and tell me if you see the same problem? I need a little more detail so I can troubleshoot this. Any extra info you can provide will be helpful.

    If you don't know the details of your browser, please visit this page and send me the info:

    http://www.thismachine.info/

    Rich

  2. 3 Posted by Clark, Casey on 23 Sep, 2010 08:39 PM

    Clark, Casey's Avatar

    Hi Rich-

    I started from scratch and got it working. It just seems like the editor isn't "what you see is what you get" anymore...especially with text. I'll contact you guys later when I am not so under pressure for time to try to get things figured out with our site.

    Thanks!

    Casey Clark
    Corporate Communications Specialist
    Miller Pipeline Corp.
    8850 Crawfordsville Rd.
    Indianapolis, Indiana 46234
    Phone: (317) 295-6406
    Cell: (317) 417-7255
    Fax: (317) 328-4561
     
    "Safety is no accident!"
    -----Original Message-----
    From: Rich [mailto:***@tenderapp.com]
    Sent: Thursday, September 23, 2010 4:10 PM
    To: Clark, Casey
    Subject: Re: Text size and format [Report a Problem]

  3. 4 Posted by Rich on 23 Sep, 2010 08:50 PM

    Rich's Avatar

    Casey,

    The style sheet in your theme named editor_styles.css controls what content in the editor looks like. If you were using the old Java-based editor and the editor styles haven't been tuned for the new editor, you may notice some discrepancies between the editor and preview mode. When you are ready to address the problem, that is probably where we should start.

    Rich

  4. Rich closed this discussion on 23 Sep, 2010 08:50 PM.

  5. Clark, Casey re-opened this discussion on 23 Sep, 2010 09:07 PM

  6. 5 Posted by Clark, Casey on 23 Sep, 2010 09:07 PM

    Clark, Casey's Avatar

    Yes! I'm sure that is the issue. When that switch was made was when all the trouble started. Thanks and Ill talk to you soon :)

    Casey Clark
    Corporate Communications Specialist
    Miller Pipeline Corp.
    8850 Crawfordsville Rd.
    Indianapolis, Indiana 46234
    Phone: (317) 295-6406
    Cell: (317) 417-7255
    Fax: (317) 328-4561
     
    "Safety is no accident!"

    -----Original Message-----
    From: Rich [mailto:***@tenderapp.com]
    Sent: Thursday, September 23, 2010 4:52 PM
    To: Clark, Casey
    Subject: Re: Text size and format [Report a Problem]

  7. Rich closed this discussion on 23 Sep, 2010 10:03 PM.

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